White Label Cloud PBX for Telecom Operators and ISPs
Offer cloud PBX, contact center and omnichannel communication to your business customers under your own brand, without building or operating the platform.
A new product in your portfolio, under your brand
Your business customers expect more than lines and minutes. They need a PBX, customer service tools, CRM integration and apps. With the White Label Cloud PBX, you offer all of this under your name, while Virtual-Call runs and maintains the platform.
The solution works as a PBX and unified communications layer on top of your existing voice infrastructure. You do not need to replace your current environment.
One portal to create and manage your customers' PBXs
- Multi-tenant: each customer gets its own PBX, settings and separated data
- New customers in a few clicks through the management portal
- Extensions sized to your subscription, as your customer base grows
- Managed hosting by Virtual-Call
- Security: SSL/TLS and SRTP encryption, two-factor authentication, tenant separation, SIP attack protection, logs and audit trails
What you deliver to your customers
- Unified communications: voice, video, chat and presence
Apps for web, desktop and mobile - Inbound contact center: queues, IVR, skill-based routing, real-time wallboard and call monitoring
- Omnichannel: WhatsApp, SMS and live chat in one shared inbox
- Integrations: Microsoft 365 and Teams, Google Workspace and CRMs through REST API
- Call recording included per PBX
Sell cloud PBX without building the platform
You set the packages, prices, and margins for your customers. Virtual-Call takes care of the platform, hosting, and product development.
How the partnership works
Clear roles on each side. You serve your customers, and Virtual-Call keeps the platform running.
Your brand
Portal and domain with your identity. Branded apps are optional.
Your pricing
You define packages, prices and margins for end customers.
No infrastructure investment
Platform and hosting are managed by Virtual-Call.
Two-tier support
You handle first-level support for your customers. Virtual-Call provides second-level support directly to your team.
Support in three languages
Second-level support in English, German and Portuguese.
Training
Onboarding for your team and an administrator guide, with help on your first customer PBXs if needed.
Voice termination
Virtual-Call routes for national and international traffic from the same provider.
Phone numbers
National and international numbers for your customers' PBXs.
Continuous development
New versions and features without maintaining your own servers.
Bring cloud PBX to your customer base
Tell us how many business customers you serve today and how your voice infrastructure is set up. We will present the partnership model and the conditions for your operation.
