Redundant connectivity to Tier 1 carriers ensures optimal availability at all times.
Attractive prices
Stable routes
Server location Switzerland
Top voice quality
Quality determines - customer satisfaction
Reduce call abandonment and improve your customer experience.
Inbound traffic is the lifeblood of any call center. Without a steady stream of inbound calls, agents would have nothing to do. However, inbound traffic can also be a source of frustration for customers.
When callers are placed on hold or their calls are transferred multiple times, they often become frustrated and eventually hang up. This is known as call abandonment, and it's a major problem for businesses that rely on inbound call traffic.
Virtual-Call offers high-quality inbound voice termination and
a corresponding 0800 number as a reliable service provider and partner for call centers. We help you meet your customers' quality requirements. Incoming calls are routed to you stably and reliably.
First-class connectivity and voice termination are essential factors for a renowned call center to receive your customers' calls to customer service, helpdesk or hotline. Our servers are geo-redundant and are located in data centers in Zurich and Frankfurt.
Keep your customers satisfied and keep your business running smoothly.
Sign up for a free trial today and see how our services can improve your inbound call traffic!