Solutions for Call Center & Contact Center

Virtual-Call offers stable and reliable routes in high voice quality. For several years, we have provided inbound and outbound solutions for call and contact center companies.

We know how important it is to have a reliable partner you can trust. Contact us today, and let us show you how we can help you.

Save money for your Call Center voice termination

High savings potential

Geo redundant SIP Clusters

Stable & reliable routes

Geo redundant SIP Clusters in Zurich and Frankfurt

Servers in Zurich and Frankfurt

High quality voice termination for your Call Center

High voice quality

Solutions for call centers and telemarketing

Quality brings success, and we help you achieve it.

Lösungen für Call Center und Telemarketing - Inbound und Outbound

At Virtual-Call, we understand that call center traffic can be challenging to manage. That's why we offer inbound and outbound traffic solutions that are reliable and of the highest quality. Our outbound traffic is always routed through Tier 1 connections so that you can ensure excellent voice quality and low latency. We're your partner in call center management, and we're committed to providing the best possible service. We have you covered whether you're looking for inbound or outbound call solutions.We understand that both call centers and contact centers are vital components of customer service operations.

Each has distinct advantages that make them essential to businesses in a variety of industries. As your partner, we are committed to providing high-quality voice termination services. We have been in business since 2013 and our experience in voice termination is unparalleled. Contact us today to learn more about our voice termination solutions and how they can benefit your business. Thank you for considering us as your partner in voice termination success. So, don't hesitate to contact us today and see how we can help you optimize your call center operation!

Guaranteed quality

Our partnership with leading Tier 1 carriers is the exclusive way to make calls with best quality delivery and service.

High availability

Our servers are geo-redundant and located in data centers in Zurich and Frankfurt. That ensures low latency and high voice quality, and optimal data protection.

Reliability

We work hard to ensure that your business is always successful and operating at peak performance for the satisfaction of you and your customers.

Why Virtual-Call as a partner for call and contact centers?

Increase your contact center efficiency.

Redundant quality routes

Redundant connectivity with Tier 1 carriers ensures the highest quality to guarantee maximum availability at all times.

24/7 monitoring of servers

Our servers are monitored around the clock (24/7) to ensure uninterrupted operation.

Redundant server clusters

Redundant server clusters in the data centers in Zurich and Frankfurt offer reliability and optimal data protection.

Leading provider of business telephony solutions.

Get in touch with us. We will be glad to help you find the right solution for your company.

Copyright © 2013 - 2023. Virtual-Call Ltd. All Rights Reserved.

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South America

Full PSTN replacement

Europe

Full PSTN replacement

Asia-Pacific (APAC)

Full PSTN replacement

 

MICROSOFT TEAMS DIRECT ROUTING

Optional for SIP Trunks

SIP TRUNK - FEATURES
 
National Termination

All In- and outgoing calls are terminated within the country of the SIP trunk.

 
Emergency calling

Complete PSTN replacement means also emergency calling and service number calling.

 
Number portability

We also provide number portability in all trunk countries.

South America

Cloud PBX for LATAM

Europe

Cloud PBX for Europe

Asia-Pacific (APAC)

Cloud PBX for Asia

 

MICROSOFT TEAMS DIRECT ROUTING

Optional for the Cloud PBX.

CLOUD PBX - FEATURES
 
National Termination

All In- and outgoing calls are terminated within the country of the SIP trunk.

 
Emergency calling

Complete PSTN replacement means also emergency calling and service number calling.

 
Number portability

We also provide number portability in all trunk countries.

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